Packing and Shipping Instructions

CAUTION: Hardness Testers are both heavy and delicate.

Please take a few minutes to read the information
about the proper packing and shipping
for your product and make certain your shipping personnel also understand. 

Some General Instructions that Apply to Returning Most Testers:

1) It's always a good idea to CONTACT THE FACTORY first to discuss your particular service or calibration problem in order to be sure the problem or calibration service requires shipment. If you are in a hurry for this service, talk to the factory about sending the product in via UPS red next day air - we need to make sure that the proper person(s) will be available to look at the tester. Also make sure that you send the correct component(s) in and to make certain

2) Following are links to download packing and shipping instructions. Many operation manuals also include specific information regarding packaging of equipment to be returned to the factory. Read and follow these instructions. In the absence of an operating manual call the 215-526-2200 and ask for instructions. We are usually happy to forward a pdf version of manuals for standard testers or send a printed, comb-bound copy for $25 plus shipping.

CAUTION: Do not use packing peanuts or other loose fill. 

Specific Packing and Shipping Instructions for the following testers:
)This information is also included in the operation manuals for the testers)

Versitron and ME-2 Rockwell Test Heads
Indentron Bench Rockwell Hardness Tester
Rockmate Portable Rockwell Testers
Automatic Brinell Testers: Test Heads and or Electronics
BOSS Brinell Scanners
Shimadzu HMV-M or HMV2 Microhardness Testers (with or without CAMS)
MT90 Automatic Case Depth Micro Tester
Extacta Durometer and IRHD tester

General packing and shipping instructions for units not covered above

Note: Under no circumstances is Newage is not responsible for damage to testers shipped in to Newage.  These suggestions are provided as a guideline only and will not necessarily prevent damage to testers and components in all circumstances.